API Documentation

Use the Protocol API to access contacts, conversations, group messages, and more and seamlessly integrate your product into the workflows of dozens of devoted Protocol users.

To get started, create a new application in your developer settings, then read about how to make requests for the resources you need to access using our HTTP APIs or dedicated client SDKs. When your integration is ready to go live, publish it to our integrations directory to reach the Protocol community.

Software Development Process

Step 1 - Requirements Validation

The primary goal of the Requirements Validation step is to ensure that all client expectations and needs are clearly understood and documented before the development phase begins. This process helps in aligning the project's deliverables with the client's vision, thereby minimizing the need for revisions later.

Read more

Step 2 - Architecture

The aim of the Software Architecture step is to design a robust and efficient technical solution that aligns with the validated requirements. This involves deciding on updates to the CMS or development framework, ensuring adherence to coding standards, and considering performance implications.

Read more

Step 3 - Implementation

The goal of the Implementation step is to bring the project’s architecture and design to life. This involves coding the solution, configuring necessary modules/plugins, setting up new fields/data models, and ensuring all changes are effectively tracked using Git.

Read more

Step 4 - Alpha Testing

Ensure that the developed feature or fix meets the specifications and is free from major defects. This phase focuses on internal testing to validate functionality, performance, and security.

Read more

Step 5 - Code Review

To maintain high-quality code standards, ensure security, and promote efficient coding practices within the development team.

Read more

Step 6 - QA Handoff

To provide a clear and systematic approach for developers to hand off their completed work to the QA team, ensuring that QA has all the necessary information to thoroughly test the solution.

Read more

Step 7 - Quality Refinement

To systematically address and resolve any issues identified by the QA team, ensuring the product aligns with the project's quality standards and requirements.

Read more

Step 8 - Client Feedback

To effectively present completed work to the client for review, ensuring all relevant information is communicated clearly and concisely, facilitating a smooth feedback and approval process.

Read more

Step 9 - Change Requests

To manage and implement changes requested by the client after reviewing the initial draft, ensuring clear communication and approval for any additional scope.

Read more

Step 10 - Scope Discovery

To address newly discovered technical requirements or underestimated tasks, ensuring that the project's scope and budget are adjusted accordingly.

Read more

Step 11 - Launch

To ensure a smooth and successful deployment of new features, bug fixes, or other web development work, minimizing downtime and ensuring client satisfaction.

Read more

Step 12 - Post Release QA

To ensure that after releasing a feature or update, nothing on the live site has been negatively impacted, and all critical functionalities, including analytics, remain intact.

Read more

Step 13 - Documentation

To provide clear and accessible records of the work performed for each client, ensuring that the development process is transparent, traceable, and easy to reference in the future.

Read more

Step 14 - Reporting

To provide a comprehensive report to the client that details the work completed, compares performance benchmarks, and ensures the client’s satisfaction with the final result.

Read more

Step 15 - Success Check Ins

The purpose of this step is to track and report how well major updates, redesigns, or new features have impacted key metrics. This not only helps demonstrate the value of the work performed but also provides data for client reports and potential case studies.

Read more

Quality Assurance

Lorem ipsum

dummy text lorem ipsum

Read more

Was this page helpful?